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MedCRED Integrated Provider Solutions, LLC (“MedCRED,” “we,” or “us”) is committed to protecting your privacy and the privacy of your Personal Information. This Privacy Policy explains the use of information collected via the website, and related applications, online services and mobile applications provided by MedCRED (collectively, the “Services”). Our Terms of Service together with this Privacy Policy (collectively, the “Agreement”) govern your use of the Services.


The Agreement applies to “user” a doctor, psychologist, counselor, therapist, or other healthcare specialist, professional or provider using the Services in connection with a healthcare-related practice or other organization (“Service Provider”).





About the Privacy Policy

As further described below, we collect and maintain a range of data in order to provide Services to you and maintain safe and secure Services. Access to your Personal Information (described below) is limited to MedCRED employees who help with our business operations.


Effective Date and Modifications

This Privacy Policy is effective as of 10/12/2020.


This Privacy Policy may be revised or updated by MedCRED from time to time in its sole discretion. Where appropriate, MedCRED will provide notice to you as provided in the Terms of Service. By continuing to access or use the Services after the effective date of any such change, you agree to be bound by the modified Privacy Policy.



In this Privacy Policy, the term “Personal Information” means any information that can readily be associated with a particular individual. As described below, Personal Information can include name and contact information, technical information, and health-related information known as “Protected Health Information” or “PHI.”


We collect a range of Personal Information and usage statistics to maintain a high-quality user experience and deliver superior customer service. We request some information directly from you during registration. We gather other pieces of data indirectly from website traffic, your computer hardware and Internet connection, or your activities within the Services, communications, and usage.


Information That Is Passively Collected

We collect traffic and analytics information through the Services such as your IP address, mobile device identifier, browser information, site usage information, use of different features and functionality, and other information that assists us in monitoring and improving the Services. Our Services may maintain log files that contain similar information regarding use of the Services (or links in communications).

We may collect certain types of information through “cookies,” which are described in Section 8 below.

HIPAA and Protected Health Information

Under a federal law called the Health Insurance Portability and Accountability Act (“HIPAA”) and subsequent laws and regulations, when MedCRED receives certain health-related information about you, that information may be classified as “Protected Health Information” (“PHI”) under the law. HIPAA provides specific protections for the privacy and security of your PHI and restricts how it may be used and disclosed. Notwithstanding any statements about the use of your Personal Information more generally in this Privacy Policy, MedCRED will only use and disclose your PHI as authorized by you and/or your Service Provider(s) in accordance with applicable law.


Our use of PHI is restricted as described above.


Although we implement reasonable administrative, physical and electronic security measures designed to protect your Personal Information from unauthorized access, we cannot ensure the security of any information you transmit to or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your Personal Information. To the extent the law of your jurisdiction allows for notification of a breach via e-mail or conspicuous posting through the Services, you agree to accept notice in that form.


Information we collect may be retained indefinitely, but we may elect to only retain such information to the extent necessary for business and legal purposes. If you cease being a user, we may retain your Personal Information in the event you wish to rejoin the Services, and for anti-fraud and other purposes.





We may need to update our Privacy Policy periodically to reflect changes in the types of information we collect, the means we use to collect information, or our usage of collected information. We will make reasonable efforts to alert you to any material changes when they occur. Changes will generally take effect immediately upon posting to our Services.



We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Services. The Services and their content are not directed at children under the age of 13. In the event that we learn that we have collected Personal Information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us.



The Services may be embedded within, or contain links to, other websites or services that we do not own or operate. We are not responsible for the practices employed by such websites or services, including the information or content contained within them. Your use of any third-party website or service is subject to that third party’s own rules and policies, not ours.


You agree that we are not responsible for and do not have control over any third parties that you authorize to access your Personal Information (which authorization may include PHI). If you are using a third-party website or service and you allow them to access your Personal Information you do so at your own risk.



We have developed data practices designed to assure information is appropriately protected but we cannot always know where Personal Information may be accessed or processed.


Our Services are directed to United States residents. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are transferring your Personal Information, potentially including sensitive data, to countries like the United States that may not provide the same level of legal protection that is available in your country. By providing your Personal Information, you consent to any transfer and processing in accordance with this Privacy Policy.



Please direct questions or concerns about this Privacy Policy or the Services to us at or by mail to MedCRED Integrated Provider Solution, LLC, 5006 University Drive W Unit 573, Collegedale, TN 37315.

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